AI Insights

The partnership with Godel Technologies will support Akixi’s mission in accelerating their roadmap through targeted investment utilisation.

Akixi, a leading provider of value-added services for cloud communications platforms, has made a strategic business investment to accelerate its roadmap and deliver AI-enhanced capabilities to their customers. Their mission is to improve the customer experience through impactful insights and engaging interactions.

Akixi sought a software development partner capable of delivering a hybrid model that combined in-house resources with outsourced expertise. By selecting Godel, Akixi has blended the flexibility of outsourced expertise with the stability of in-house development, enabling the business to scale efficiently while sustaining a strong pace of innovation.”

“We wanted to invest in a partnership that could work in close collaboration with our teams to meet the evolving needs of telecom service providers and their customers”, said Sam Hoffpauir, CTO at Akixi. “Godel stood out for their technical excellence and ability to build a high-performing team that would work alongside us. Their maturity, particularly in governance and team management, has already proved to be a significant asset to our business.”

Sam highlighted the continued growth in demand for hyper-scale cloud communication solutions, particularly for Microsoft Teams Phone, which now has over 20 million users worldwide.

“Our partners are under pressure to deliver rich, CX driven business communications solutions and rely on us to be their engine of innovation”, added Sam. “We must continue to deliver our platform with continuous enhancements that strengthen their offer. By investing in our AI-enhanced capabilities and cloud architecture, and utilising our partnership with Godel, we can continue to offer our customers a competitive alternative to legacy solutions.” 

“This partnership will play a key role in enhancing Akixi’s technology strategy, enabling them to accelerate their roadmap. We look forward to working with Akixi to help them deliver impactful solutions to meet their customers’ needs”. Gareth Ainsworth, CEO at Godel Technologies.

About Akixi

Akixi is a fast-growing and profitable private equity (PE) owned technology company, headquartered near London. Akixi works with leading service providers, across the globe, to offer CX-impacting, cloud-based, real-time call analytics, CRM Integration and Microsoft certified Call Recording, with over 100 partners and around one million users benefiting from it’s multiple award-winning solutions. To find out more, visit www.akixi.com

Posted 22 May 2025

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