AI Insights

Previously, it has been discussed, the impact of new technologies, how businesses are reacting to the evolving landscape and how using nearshore in your business strategy will enable you to get quality and experienced teams faster. In the last instalment of our series “Modern Nearshore”, we share insights into how high-performing teams are integrated and the positive outcomes of delivering successful teams. 

To understand and be understood – a key point of any successful communication. 

A mutual understanding is necessary when it comes to language and culture, and we believe it is important to help the Godel teams and our clients understand one another better and ultimately work together more effectively. Working with colleagues in different locations means it is important to establish a team culture to ensure stronger communication and improved productivity. 

Creating and managing successful intercultural teams involves understanding and respecting cultural differences, fostering inclusive communication, and establishing common goals. At Godel, we have a Language Development and Intercultural Communication Division, headed by Elena Korenko who has found a unique way to make the interaction between clients and Godel team members as easy and effective as possible. Godel regularly offers intercultural workshops to both Godel staff and clients to outline each culture’s key features and elements and encourage the teams to work interdependently which Elena runs online and offline. 

“It’s well known that good communication is the foundation of any successful relationship, be it personal or professional. There are more and more multinational and intercultural teams in the IT industry and being aware of the cultural differences can make a huge difference to communication and relationships within the engagement. Culture and cultural differences do impact our work, communication, and interaction. 

During the intercultural sessions I provide an overview of the cultural nuances as well as give our clients and employees some tips and tricks to aid day-to-day communication with their intercultural teams and the ability to better understand how to work more effectively across cultural, virtual and remote barriers in our wider teams.” Elena Korenko, Head of Language Development and Intercultural Communication. 

How is team culture maintained? 

Effective communication is essential for any team, so all members feel heard and ensures a circle of trust. Utilising communication tools that accommodate different time zones and allow asynchronous communication, such as emails, and messaging apps ensures efficient communication is established. 

Godel is always prepared to respond to the needs and changes in our client’s ways of working making that side of the partnership culturally consistent. Forming personal relationships is also important, bringing real opportunities for friendships when teams celebrate anniversaries and milestones of key delivery points together. 

What are the outcomes of delivering high-performing teams? 

We have previously discussed that a successful partnership is what we at Godel strive to deliver to all our partners. So as well as ensuring embedding cultures within teams, we also strive to deliver our managed service, a group of dedicated functions to support delivery – from the early days to long-term partnerships. The operational governance is comprised of delivery and UK-based support achieves a 360 view of the partnership. 

Delivering successful teams is possible, so long you have a roadmap with what you hope to achieve and what your outcomes should be. A partner like Godel with their existing governance layers will look at this and work with you to suggest how this can be delivered with the right team in place, supporting every step from the outset well into a long-term partnership. 

By maintaining a proactive approach to cultural integration, teams can harness the benefits of diversity and achieve high performance in a globalised business environment.

If you would like to find out more about how Godel successfully builds high-performing teams, get in touch with one of our team today.

Posted 15 Aug 2024

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