AI Insights

Data: How To Understand Your Client

Data: How To Understand Your Client Ellipse

What is Data? 

Data refers to any piece of information or facts that can be collected, recorded, stored, and processed. Data is essential for understanding and making informed decisions in various fields, including science, technology, business, research, and everyday life. 

To make sense of data, it often needs to be processed, analysed, and visualised to extract meaningful insights, patterns, and trends. This process is known as data analysis, and it can provide valuable information to support decision-making and problem-solving in various domains. Data-driven decisions can only be made with a clear and singular view of the data itself – this need can be met with data engineering and analytics. 

As a business scales, so does the amount of data that needs collecting and analysing using older methods cannot keep up with the volume of data, leaving gaps for error. Data transformation is the process of converting data into an alternative format or model. Doing so can bring many benefits including scalability, cost savings and speed of delivery to your business. Implementing data enables you to forecast faster and more accurately, gain insights into your customers’ behaviour, shorten process cycle times, improve data integrity and quality or extract data from multiple sources across the business. 

The importance of data solutions in achieving business goals 

For example, one of the objectives of our partner was to build a unified platform, referred to as the “Single Platform,” to streamline data movement and enable efficient data analysis. This platform aims to provide several benefits to the business, including: 

Overall, the benefits of the Single Platform revolve around improved financial tracking, data-driven decision-making, efficient data management, and standardized business processes. By leveraging this unified platform, the client aims to enhance its operational efficiency, gain valuable insights, and act as a cohesive organization rather than a collection of disconnected entities. 

Another example is a client’s intention to build their own reporting platform. The focus of the engagement is to build a Data Analytics Solution specifically for analyzing and reporting on a large number of key performance indicators (KPIs) related to marketing campaigns launched on Facebook Ads or Google Ads platforms. 

Benefits to the business include: 

Overall, the implementation of the Data Analytics Solution for analyzing and reporting marketing campaign KPIs on Facebook Ads and Google Ads platforms empowers the client to make data-driven decisions, optimize campaign performance, and uncover valuable insights. The solution enables efficient data gathering, comprehensive tracking of KPIs, and effective visualization of campaign data, ultimately contributing to improved marketing effectiveness and business success. 

Understanding Your Client 

To understand what a client needs at his moment we should always consider this pyramid and know on which layer our clients are located now. This understanding allows us to propose proper service to the client to help them achieve their business goals.

The “Knowledge Level” is the highest level of the Pyramid and involves using data to recommend actions that will optimize outcomes. This level is typically achieved by more mature organizations with advanced analytics practices and a strong focus on data-driven decision-making. The number of businesses at this level is likely to be the smallest. 

Usually, Godel works with clients who achieved the first 3 levels and helps them build the Data Lake / Data Warehouse, integration with various data sources, reporting using drill-down and data exploration techniques and statistical and machine learning models to make predictions about future events.

Customising Data Solutions to fit client needs 

Godel proposes cloud services like Amazon Web Services or Azure Services to our clients to provide businesses with the flexibility and customization they need to optimize their data solutions while managing resources and costs effectively. 

Cloud solutions with AWS and Azure empower businesses to design, deploy, and manage customized data solutions that align with their specific needs and goals. 

For example, Godel considers the following data solution architecture as a starting point of collaboration with the clients and customizing it with respect to the business requirements.

Conclusions 

Siarhei Oshyn, Head of Data
Posted 14 Sep 2023
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