First Utility

Keith Sterling, Head of Software Development





  • Java



Engagement Model:

  • Team Augmentation

Duration Of Project:

  • 1+ YEAR
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Using the latest technology and working on the most cutting-edge tools First Utility are always working to make cost savings which they can then pass onto consumers.


First Utility wanted to change the face of the industry by fighting on behalf of the consumer. Not content for things to stay as they are, First Utility challenged the status quo to make energy simpler, fairer and cheaper.

Having already reduced switching times from five, to just over two weeks with their ‘Fix the Switch’ campaign, First Utility are committed to giving clients insights into their energy usage through the latest technology.


To move fast with consumer demands First Utility run development in an agile manner so test automation is key. The First Utility platform which delivers the main functions to the business such as billing, tariff management, and client management consists of a number of components.

Many are controlled by First Utility however there are some which are developed by 3rd parties. Unable to control the development speed of the 3rd parties, First Utility looked at other ways in which they would be able to speed up deployments.

Godel were selected as an automated testing partner working on the mission-critical billing system. Keith Sterling, Head of Software Development at First Utility said:
“Our collaboration with Godel is the ideal strategic partnership; it supports our growth by allowing us to get new developments and products to market faster whilst increasing our software quality. At First Utility we are continually looking at ways in which we can put our customers first and ways in which we can cut costs to keep more money in their pockets,”


Since the first engagement Keith and his team have been utilising other services provided by Godel and now run multiple teams providing development, quality assurance, automated quality assurance and business analysis – skills which they couldn’t recruit fast enough to keep up with the pace of demand.

“We have high standards for staff, as any large organisations do. and we are competing with other geographical organisations so you have to work hard to find the right people. We do find them but not at the pace that we would like to.”

Empowered by saving their clients money, First Utility have challenged the norm to make the energy industry better by challenging the ‘big six’ and offering their clients more control to help them spend less.

First Utility are now the biggest independent energy supplier in the UK, they do not generate electricity, instead purchasing it from international markets. They are the only energy company to have been in The Sunday Times’ Virgin Fast Track 100 for the past four years.