Feefo believe that only authentic reviews are worth collecting: genuine feedback that has been matched to a transaction. Since 2010, Feefo have advocated transparency and trust in reviews. Now over 3000 have come to rely on the power of the Feefo platform to connect with their customers, drive business to their website and gain real, actionable insights.
The feedback collected by Feefo provides valuable business insights to businesses who want to hear the genuine voice of their customers. As a closed-feedback platform, only those customers who have made an online or store purchase or transaction are invited to leave a review, putting Feefo at the forefront of establishing trust in the reviews sector.