Case Studies

Appliance retailers have come under intensifying competition from other retailers such as supermarkets, department stores as eCommerce continues to drive the growth of the UK’s consumer appliances market, which is currently estimated to be worth around £10bn.

The proliferation of eCommerce has enabled shoppers to easily search for, compare and find the exact items they need and have them shipped to their door. Leading the way with delivering the highest standard of customer experiences in this space are online retailer AO.com.

Graham & Brown are the UK leaders in unique, exceptional quality wallpaper. With an immense range of wallpaper designs perfect for feature walls or the whole room, there is a fitting pattern for everybody.

Established in 1946 Graham and Brown’s wallpaper revolution began as people were desperate for things to brighten up their homes. Graham and Brown have gone from strength to strength with stores worldwide and plenty of recognition for their creativity.

Founded in 2004, Booking.com Transport Unit is the world’s biggest online car rental service, arranging car hire in 163 countries and 40 languages.

The website provides a hassle-free way of renting a car and their approach to car rental is quick and simple making the customers experience feel as personal as driving their own car.

Established in 1948 Clifford Thames (now OEConnection) sits at the heart of the global automotive aftermarket. Creating and managing the data needed to repair and maintain vehicles for many major vehicle manufacturers including Ford, General Motors, Jaguar Land Rover, Hyundai, Renault and the VW group.