Case Studies

Mitie teams are responsible for delivering the widest range of facilities management (FM) services including cleaning, landscaping, pest control, front of house, technical engineering maintenance and building services across the UK, Ireland and Europe. They provide clients with higher quality, innovative services that save them money.

It`s important that Mitie keeps pace with technology to match their innovative services to withstand the competition. Mitie required a new software solution that would consolidate four existing systems; two in-house and two Oracle-based solutions into one application for use across the £85 million turnover property management division of Mitie Group.

Established in 1985, Virgin Holidays is an award-winning travel company offering bespoke international travel experiences from unbelievable destinations such as Bali and Las Vegas. Founded on the Virgin principles of excellent customer service, value, reliability, responsibility and a sense of fun, it has used its entrepreneurial heritage and passion for innovation to benefit customers and communities around the world.

Technology must keep pace, and developing a cloud strategy allows organisations to meet business demands. Microservices are being used across all industries to form the basis of large cloud-native applications which can be scaled to millions of users, support multiple platforms, handle complex business rules, can be competitive in a fast moving market, react quickly and out-innovate the competition.

Ripe has been providing niche insurance services to businesses and consumers since 1998, when they launched their first insurance product for Golfers.

Ripe’s “technology first” ethos is all about making insurance straightforward and cost effective for over 200,000 policy holders.

Recently Ripe has seen a selection of industry recognition from winning the Fintech awards 2018 and the Insurance Choice Awards 2017, to placing on the Sunday Times ones to watch 2018.

There are huge shifts happening in the retail industry driven by the uptake of mobile technology, the growth of social platforms and increased human-connectedness. For retailers to build their competitive advantage they need to understand the consumer, whilst finding ways to improve their price image and overall value proposition.

Price and promotion are two of the most important levers that a retailer can pull. But doing this right isn’t easy: competition is fierce as discounters and pure online retailers grow, and price transparency is greater than ever. To build loyalty, it’s crucial to strengthen customer price perception without reducing prices so low that you limit financial growth — or worse.

Feefo stands out from the crowd as being an ‘organic-growth’ organisation with no investment from Private Equity or Venture Capital firms to accelerate its growth rate.

The company is able to boast several awards, most recently they were named on the Sunday Times Hiscox Tech Track 100.

Thousands of brands trust Feefo to independently collect reviews from their customers – and those customers know that Feefo reviews are the real deal.

In the 19th-century, Manchester earned the nickname of ‘Cottonopolis’ as it became the centre of the global cotton trade.

Digital innovation, social influencers and changes in consumer spending have significantly impacted the fashion industry. Manchester once again has established itself as a centre of textiles, as it has quickly become a hub of fast fashion businesses.

According to a recent report by the analysts Retail Economics for the law firm Womble Bond Dickinson, the internet is expected to account for 53% of all retail sales in the next 10 years, up from around a fifth currently.

There was an increase in financial sector regulation after the financial crisis in 2008, however, this time also led to the rise of FinTech brands creating technology-driven products that enhanced customer experiences and engagements with financial institutions.

Using customer data to build these new digital products welcomed a new area of technology – RegTech. An agile group of companies supporting the additional regulatory measures and laws on data privacy, usage and distribution.

Shell Energy (formerly First Utility) wanted to change the face of the industry by fighting on behalf of the consumer. Not content for things to stay as they are, Shell Energy challenged the status quo to make energy simpler, fairer and cheaper.

Having already reduced switching times from five, to just over two weeks with their ‘Fix the Switch’ campaign, Shell Energy are committed to giving clients insights into their energy usage through the latest technology.

Boden is a British clothing retailer selling primarily online and mail order through their catalogue.

With online retail sales continuing to grow the competition for customers is becoming increasingly high. Retailers face constant pressures to be able to deliver the right products to consumers whilst delivering outstanding shopping experiences.

These demands put great pressure on the technology division for these retailers to stay ahead of the game.